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Canceling an Existing Reservation

We know that things can sometimes come up at the last minute that are unavoidable. So, we make it easy for you to cancel an existing reservation by doing one of the following:
  1. Locate the Reservation Confirmation email you received when you first reserved a seat for that performance. Click on the CANCEL link provided to you at the bottom of the email (see image to your right).
     
  2. If you cannot locate that email, please complete this form.

Should you find that you need to cancel a reservation for any reason, please give us ample notice. This will allow us to accommodate another viewer who may not have been able to get a reservation for the performance you are trying to cancel.

  • Any performance cancellations initiated by The Shibumy Cinema will be announced to all members that have made reservations for that performance via email.
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Limited engagement for all performances at The Shibumy Cinema. Reservations are required for every performance at The Shibumy Cinema. The Box Office closes for online reservations on the day of the show, 2 hours prior to a film's scheduled screening time. Movie schedules and programs are subject to change and/or cancellation with or without prior notification.

 You Must be up-to-date on your 2023-2024 UPDATED COVID-19 VACCINES to Attend Movies at The Shibumy Cinema
The health and safety of everyone at The Shibumy Cinema is our primary concern. You must be up-to-date on your 2023-2024 COVID-19 vaccinations and must test COVID-19 NEGATIVE (on a rapid test) the day prior to attending a performance. Masks are encouraged but not required. No exceptions for anyone, any time until further notice.
For more information on the latest CDC COVID-19 vaccination recommendations, click here.

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